May 31, 2019
In this episode of our Stories from The IT Nation podcast series, Alona Bolotnikova, Chief Perfectionist at Perfecting Service, and Topher Barrow, Product Marketing Manager at ConnectWise, talk about the steps and audits to put in place to measure customer service levels. Learn how to create an immediate improvement in...
May 30, 2019
Is your current RMM solution provider holding you back from being able to scale your business, make your technicians more productive and ultimately creating a lot of unnecessary headaches? Hear how successful MSPs, Network Coverage, Owner, Terry Ledger and Hill Country Tech Guys, CEO and Owner, Whit Ehrich overcame...
May 29, 2019
On this episode of Inside the Industry, host Lily Teplow sits
down with Continuum CEO Michael George to talk about channel
evolution—where we’ve been, where we are and where we are going.
Michael reflects on his three major predictions for the channel in
2019, shares his perspective on how the core needs of an
MSP...