On this episode of Inside the Industry, Brandon and Joe go
through a number of important stories in the news as they pertain
to the world of managed services, and share some important tips you
can use in your business.
Show Notes:
News Story #1: Kaseya-Unitrends Merger
The two companies have merged to form an IT monitoring,
security and backup software company that supports MSPs and
internal IT departments
Both companies are now backed by Insight Venture Partners, a PE
firm
Unitrends is now a wholly owned division of Kaseya
Should build a company with more than $200m in total annual
revenue
This comes after a very busy 2017/18 in terms of M&A in our
world—Datto/Autotask, ConnectWise acquiring HTG, and PE moves with
companies like Barracuda, SolarWinds and of course us here at
Continuum
Expect to see more of this activity and understand the value of
these mergers/consolidation among vendors in our space
News Story #2: Twitter Password Vulnerability
Twitter announced that a glitch had been identified which
caused some account passwords to be stored as plain text on an
internal log
They did not specify how many accounts or passwords were
impacted, and an investigation showed no indication of a breach or
misuse by anyone—but the company has encouraged users to update
passwords to be safe
Good use of proactive communication and getting in front of
users even though no actual malicious behavior or activity had been
identified
Make sure you’re updating your passwords if you haven’t done so
in a while!
This is a post we just ran on the Continuum blog, something
we’ve done for a couple of years now and it’s gotten good
traction
Designed to help MSPs put the right data points and stats in
front of prospects and customers to help with sales
conversation
Stats are sourced within the post for good measure and are
broken into categories and topics to help MSPs leverage them for
different use cases or product conversations.
Some samples:
Over 260m records containing sensitive information have been
compromised in the first four months of 2018
140,000 hard drives crash in the U.S. every week
By 2020, the world will need to defend or protect 50x more data
than it does today
81% of organizations claim that negligent or careless employees
are the top risk to endpoint security
Recording of a popular session presented at our European
Partner Day
MK presents six keys to an effective MSP homepage, including
things like navigation, personal branding, calls-to-action and
more.
We’re going to play a quick clip to give you a preview of one
of these six keys—personal branding. Few minutes here where MK
talks about the importance of getting “you” onto your site!
About the Podcast
The ConnectWise Podcast Network is the source for insight, analysis, tips and commentary on everything MSPs need to know, with shows and produced by ConnectWise, the Platform for What's Next. From the latest in cybersecurity to strategies on how to achieve greater success with managed services, listen now to discover how you can unlock unlimited potential for your MSP business.